AMC Networks
Reviews and Complaints
Simi Valley, California
Refund
.Your Order Details
Thanks for giving the gift of AMC Stubs AList!
Here's a recap of your order.
Order Number: 80663****
Order Date: 3/8/2024
Total Amount: $72.9
I gifted this to my wife, and she was unable to activate her gift
My daughter had gifted us both at one point
mine activated my wife's did not
So i paid for my wife, and we went to a movie
I then told my daughter to ask for a refund and i gifted to my wife so we could both go
Well once again my gift did not go through my daughters gift did not go through and so far we are both out the $72.99
It is beyond difficult to reach anyone at AMC STUBS A LIST
It is infuriating. Trying no phone contact, although there are multiple customer service numbers online
There is no one to contact once you have purchased the gift only if you're looking for a ticket refund and that too is unbelievable.
It was something that was supposed to be a form of joy and to have no live person to help is bad enough, but to not even have a chat help online is crazy frustrating
My review is AMC Help sucks
Ill wait till the Movies come out and watch them at home on my 80" and surround sound
User's recommendation: Br extremly Cautious on the Stubs A ListI will say that this was my second time using this service First time was great this time was a nightmare
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Verified Reviewer |
The Bronx, New York
Error made when I renewed my membership.
Instead of renewing my membership, I got a new membership. Not what I asked for. Now I'm being billed to renew my old membership, And I can't reach anyone to correct the error.
User's recommendation: How for the best because you'll never teach a Payson to talk to, and the chat line doesn't help at all. Actually sent me to a site to get a new membership. I need3??
Slippery Rock, Pennsylvania
You overcharged my card
My card was overcharged please refund my money or I will cancel my services I'm calling my bank when I get a hold of them
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Verified Reviewer |
Daytona Beach, Florida
Can't open the App, so I have cancled my subcrition
I tried to call you - No Phone Number
I tried to e-mail - did not go through.
Called ROKU - they said call you.
The worst customer service I have ever had.I will never recommend you to anyone at ant time.
User's recommendation: Do not get this App
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Edmonton, Alberta
Cant enter my account i just paid for
There is no one I can talk to on the phone to find out why my account that I just paid for isn't working. Idk
User's recommendation: Idk
I believe you have AMC Networks (TV Network) confused with AMC Entertainment (Movie Theatres). We are AMC Entertainment (NYSE: AMC) the #1 movie exhibitor in the U.S., Europe and the world and an industry leader in innovation and operational excellence.
We do not produce or distribute any television programming.
We do not have any theatres in Canada. Please remove this review.
Norristown, Pennsylvania
Paid for service didn't receive service
I just paid for AMC plus and didn't receive service. I would like to receive the internet service I paid for. I would like for this issue to be solved
Will like to unsubscribe from your service
Well the prescription was supposed to be for 599 a month I got the subscription for the free week but now they said on the 10th is going to charge me $98 for the whole year or something I don't have $98 to give you guys for the whole year so I'm going to unsubscribe so I hope that's not going to be a problem
Preferred solution: Apology
User's recommendation: You need to tell them beforehand that it's going to be that much instead of saying it's going to be 599 a month and then spring on them it's going to be $98 out of their credit card the next week
I believe you have AMC Networks (TV Network) confused with AMC Entertainment (Movie Theatres). We are AMC Entertainment (NYSE: AMC) the #1 movie exhibitor in the U.S., Europe and the world and an industry leader in innovation and operational excellence.
We do not produce or distribute any television programming.
We do not offer AMC+. Please remove this review.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Took money off my account after subscription was canceled
Hello my name is Samantha Storni (Collins) and i am wrighting this complaint because my bank card ending in 0339 was charged the $83.88 for renewal, but the subscription was canceled before the 7 days free trial was over. I ended up not using the streaming service as often as I thought I would like for my account to be reimbursed the money that was taken out, that should have never been taken out. Thanks for your time and I will definitely not be referring this streaming service to anyone.
- Charge your card for renewal even if u canceled
Preferred solution: Full refund
User's recommendation: NOT WORTH THE MONEY.
I believe you have AMC Networks (TV Network) confused with AMC Entertainment (Movie Theatres). We are AMC Entertainment (NYSE: AMC) the #1 movie exhibitor in the U.S., Europe and the world and an industry leader in innovation and operational excellence.
We do not produce or distribute any television programming.
We do not offer AMC+. Please remove this review.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Annandale, Virginia
Says my account not active. Last payment Dec 22nd
Resigned up and my account still says not active. This is a constant problem. I encounter every month or so.You can't reach a live representative to talk so problems do not get resolved.
User's recommendation: Have live reps for people can speak to
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Phoenix, Arizona
Support is only by computer - cannot call to get help. Insisted on and got a refund.
Could not activate service. Kept being asked to select a new plan. Wasted too much time trying to get it fixed
User's recommendation: Lousy customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cancel my amc plus
NO CANCELATION BUTTON OR CHANGE PLAN SHOULD MAKE IT EFFICIENTER BY LETTING THE SUBSCRIPTION AREA DO ITS JOB.
- App is easy to use
- Subscription button does not work
Preferred solution: Full refund
I believe you have AMC Networks (TV Network) confused with AMC Entertainment (Movie Theatres). We are AMC Entertainment (NYSE: AMC) the #1 movie exhibitor in the U.S., Europe and the world and an industry leader in innovation and operational excellence.
We do not produce or distribute any television programming.
We do not offer AMC+. Please remove this review.
Amqui, Quebec
Unknown purchase
I dont know why I have to subscribe to an unknown website just so I can receive a refund on something I did not purchase
Please remove this review. I believe you have AMC Networks (TV Network) confused with AMC Entertainment (Movie Theatres).
AMC Entertainment does not offer a 7-day trial period product.
We do not produce or distribute any television programming. We do not have theatres in Canada.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I am still being charged though I canceled my subscription
My subscription was canceled in 2021. I am still being charged every month.
Please get this issue resolved quickly. Thank you
Preferred solution: Apology
I believe you have AMC Networks (TV Network) confused with AMC Entertainment (Movie Theatres). We are AMC Entertainment (NYSE: AMC) the #1 movie exhibitor in the U.S., Europe and the world and an industry leader in innovation and operational excellence.
We do not produce or distribute any television programming.
We do not offer AMC+. Please remove this review.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dallas, Texas
Trying to cancel my subscriptions
Trying to cancel my subscription every time I try to it just goes back to start. Not happy with the content.
Same movies all the time. Do not like zombie movies not real crazy about the british movies other
User's recommendation: Call just got a busy signal all the time
I believe you have AMC Networks (TV Network) confused with AMC Entertainment (Movie Theatres). We are AMC Entertainment (NYSE: AMC) the #1 movie exhibitor in the U.S., Europe and the world and an industry leader in innovation and operational excellence.
We do not produce or distribute any television programming.
We do not offer AMC+. Please remove this review.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I paid it but cannot watch it
You should already know i already spoke to somone and i had to pay to talk to a computer over nonsense youdidnt have an issue taking my *** money
Preferred solution: I paid for it why dont i *** have it
I believe you have AMC Networks (TV Network) confused with AMC Entertainment (Movie Theatres). We are AMC Entertainment (NYSE: AMC) the #1 movie exhibitor in the U.S., Europe and the world and an industry leader in innovation and operational excellence.
We do not produce or distribute any television programming.
We do not offer AMC+. Please remove this review.
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I believe you have AMC Networks (TV Network) confused with AMC Entertainment (Movie Theatres). We are AMC Entertainment (NYSE: AMC) the #1 movie exhibitor in the U.S., Europe and the world and an industry leader in innovation and operational excellence.
We do not produce or distribute any television programming.
We do not offer AMC+. Please remove this review.